As a rule, we deliver the first reviews within the first 48 hours after we collected all necessary details from your side. However, some portals may experience special “verification loops”, which may delay delivery in unfavorable cases up to 72 hours. The delivery time for all reviews depends on the agreed schedule.
This usually depends on the order quantity and the respective platform on which you want to boost your reputation. Exact details will be discussed with you directly after the purchase. We always try to schedule it according to your wish and according to the restrictions of the respective platform.
We work closely with you to create a profile for your business. Afterwards, our product/service testers, as well as influencers, will evaluate completely unaffected and objectively.
Usually, this does NOT happen, but we cannot give a 100% guarantee because we ourselves are not the owners of the respective platforms. Should it happen that a review is deleted or removed for unexplainable reasons, then we will of course compensate it by placing the review with no extra costs.
To get a correction, please contact us via Email: [email protected]
Our customer support will then discuss the steps and pass the claim on internally so that the correction can be made as soon as possible.
In order not to get in the way of the law, it is essential to stick to certain conditions and rules. This means, for example, that the product testers / reviewers / influencers used must by no means be biased or bribed. It is therefore important to generate genuine and freely given reviews (§ 4 No. 3 UWG, § 6 Abs.1 No. 1 TMG). This is exactly what we do and ensure through our official partners, as well as our country-specific influencers and seeding networks.
Since we are a real and professional operating company which is based in Ireland, you will of course receive an invoice with the legally stated value added tax of 23%. Also, all prices in the shop are listed excl. VAT. When submitting your VAT no. during the purchase, your invoice will be excluding VAT.