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WHY ARE REVIEWS SO IMPORTANT?
In the digital era people tend to take decisions based on the evaluation published by other people that already made an experience with a certain product, service or company in general. Unfortunately, its mostly the case that customers only leave reviews when they made a bad experience, were upset or want to cause damage. Most customers might be very happy with the service or quality but only a handful will leave a positive feedback. In order to overcome these unfavorable circumstances a proper review & reputation management is required.It is statistically proven that proper reviews highlighting the real quality and benefits of your services and/or products will help you to record an immediate increase in customer requests and sales.